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Their provider manual states eligibility can be verified via website, IVR (phone), or by speaking with a provider services rep. secure.uhcdental.com
Why it’s good: If you work with them (or similar plans) directly, you can verify eligibility on the plan’s own portal/line.
Tip: Understand that verifying eligibility with the plan is not a guarantee of payment; you still need to check coverage, limitations, plan rules. secure.uhcdental.com

For providers treating patients eligible under the state’s Medi‑Cal Dental Program, there are methods to verify eligibility: via telephone AEVS, online access. dental.dhcs.ca.gov+1
Example: Toll-free number 1-800-456-AEVS (2387) for eligibility and Share-of-Cost info. dental.dhcs.ca.gov
Why it’s good: Essential if you serve Medi-Cal patients.
Tip: Make sure you’re familiar with the rules (e.g., monthly verification required for certain cards). dental.dhcs.ca.gov+1

When selecting a dental insurance verification service in California, keep these factors in mind:

Turnaround time: How fast do you get eligibility/benefit information? Delays can impact scheduling and patient checkout.
Accuracy & currency: Insurance details (deductibles, remaining benefits, exclusion rules) change—does the service keep data up-to-date?
Integration with your system: Does it plug into your practice management software (PMS)? Automation saves staff time.
Coverage of plans: Does the service cover the full range of California dental plans (commercial PPOs, DHMO, state programs, etc.)?
Cost vs benefit: Outsourcing verification might cost more, but if it reduces errors/denials or frees up staff time it may pay off.
Transparency for patients: Being able to give patients a clear picture of their coverage ahead of treatment builds trust.
Regulatory compliance: Especially for state programs (like Medi-Cal), make sure the verification service meets the required standards.